Home Technical help & billing Minimum requirements for all devices

Minimum requirements for all devices

To get the best possible LiteracyPlanet experience your device must meet the requirements outlined below.

Desktop / Laptop devices

Operating Systems

Windows 10

MacOS 11.xx

Minimum Screen Resolution: 1024×768 ​

​Your device must support WebGL (hardware acceleration) to run New LiteracyPlanet

Browsers

Windows and Mac: Google Chrome (recommended), Safari, Microsoft Edge (Chromium only, not legacy version) ​ NOT SUPPORTED: Internet Explorer, Firefox, Opera, Pale Moon, Microsoft Edge (older version)

Although we support the browsers listed, we recommend using Google Chrome for the best experience with LiteracyPlanet. ​ WebGL is required to run LiteracyPlanet and not all browsers support this. The graphics processor of the device must support Hardware Acceleration.

Tablet devices

Check the most recent version of the LiteracyPlanet app is installed on tablet devices.

iOS version 17 OR HIGHER IS REQUIRED

iPad models supported:

  • iPad mini (6th generation)
  • iPad (10th generation)
  • iPad Air (4th generation)
  • iPad Air (5th generation)
  • iPad Pro 11-inch (1st generation)
  • iPad Pro 11-inch (2nd generation)
  • iPad Pro 11-inch (3rd generation)
  • iPad Pro 11-inch (4th generation)
  • iPad Pro 12.9-inch (3rd generation)
  • iPad Pro 12.9-inch (4th generation)
  • iPad Pro 12.9-inch (5th generation)
  • iPad mini (5th generation)
  • iPad (6th generation)
  • iPad (7th generation)
  • iPad (8th generation)
  • iPad (9th generation)
  • iPad Air (3rd generation)
  • iPad Pro 10.5-inch
  • iPad Pro 12.9-inch (2nd generation)

Identify your iPad model and iPadOS version - Settings > General > About

N.B - iPhones and iPod Touch are not supported at this time.

​ ​Android: ​ Most android tablets with access to Google Play Store. Minimum Android version - 8.1 While most Android phones will work, certain models do not use a native screen resolution and in these cases, black bars will appear on screen. Due to this issue, we recommend using Android tablet devices where possible. ​